Servers universally fail as you approach your deadline.
Whether it's a file server or a database server, the impact is obvious - no one can get any work done efficiently or at all.
Here are a few facts.
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Most small business servers are not setup for high availability.
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It always costs more to recover from a server failure than it does to invest in a few parts to make it more reliable.
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Most backups are never tested until the test day comes.
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It takes about 5 minutes to alter the standard Windows Server setup for better fault tolerance.
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There is a way to recover your database up to the point of failure even if your backups were from a long time ago, but it is not enabled by default. Configuring these settings requires about 5 minutes of work prior to failure.
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There is a free tool that makes recovering servers possible in less than 30 minutes from bare metal to production.
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RAID arrays are not a panacea - a low quality array can actually make matters worse by silently corrupting the data across the array.
We have the tools and experience to bring your servers back to life safely and quickly. We also partner with a company called Drive Savers to assist us in cases where we do not have the highly specialized equipment they possess. Most server data recovery projects do not require a Drive Savers referral.
We understand the critical importance of your data and use a professional process called "disk imaging" to safely make an exact copy of the state of your failed hard disk. In the case of a failed array, we take an image of each and every member of that array. Once we have that, we use special software to sift through that image to locate the exact data you require. Additionally, we have software to recreate arrays on different equipment. Full disk recoveries are also frequently possible and we attempt those with a brand new Seagate hard disk that carries a 5 year warranty.
We are frequently brought in to assist the client in the dire time of need when a critical business file or SQL database server fails and there is an immediate productivity loss as well as a potential data loss. For instance, you may be unable to print, access your client database, ship the orders, and so forth.
Once we certify a managed group of servers as a Crashproof Solution(tm), recovering from a routine disk or RAID failure becomes a non-emergency event with zero productivity or data loss and without any hourly fees.
The abridged list of certification criteria for a managed server Crashproof Solution includes Microsoft Small Business Server 2003 R2 or any other Windows Server 2003 family product, correctly configured and tested disk arrays with battery-backed cache, transaction logs stored in the separate location from the database files, and the servers must be installed with a volume license key. Additionally, to remain certified, the servers must pass our 30-minute rebuild from scratch test every quarter and have the backup file exclusions tweaked to a point that a routine backup completes successfully and without warnings.
In other words, we implement industry best practices for protecting file and database servers so you don't have to learn what this means.
If your file server, database SQL server, or IIS server is dead, call us now at 510-282-1008 24 hours a day and we'll tell you how to start the process of bringing it back to life immediately.
We have more information on how to turn a typically catastrophical server hard disk drive or a RAID array failure into a non-event in Disaster Recovery for Servers.
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